You are here: Home » Service& Support

Customization Service

Vland Vaccines (Qingdao Vland Animal Health Group Co., Ltd.) is capable of customizing systematic service solutions for international customers. By providing effective and practical technical services, and on the basis of continuously offering safe, effective, stable and cost-effective products, we focus on user needs to create systematic service solutions.

Laboratory Testing Team

Pathogen isolation and identification, analysis of epidemic strain variation, antibody monitoring, vaccine comparison, risk early warning, etc.

Application R&D Platform

Epidemiological investigation of diseases, provision of customized plans for pathogens, vaccine screening and performance evaluation, provision of systematic disease prevention and control plans, etc.

On-site Expert Team

On-site disease analysis and autopsy at farming sites, collection of pathological materials, etiological analysis, molecular biological diagnosis, etc.

Market Support Team

Provision of comprehensive technical service solutions for various scenarios such as customer complaints, product tracking, and empirical application.
KDN Animal Pharmaceutical Co., Ltd. provides more customer-oriented market services and technical services for international customers. We regularly exchange farming management experience, disease prevention and control plans, and rational drug use plans, and convey the latest product R&D achievements to international customers.

Product Services

Deliver the most cutting-edge and advanced technological achievements such as new veterinary drugs and schemes for sensitizing and efficacy enhancing of chemical drugs to customers, so as to solve clinical problems.

Testing Services

Provide value-added services such as drug sensitivity tests and drug resistance detection according to customers’ needs to improve the effectiveness of product use.

Other Services

Assist in veterinary drug GSP certification and related training, and continuously create value for customers.

Veterinary Vaccine Technology Transfer Services

We specialize in providing comprehensive veterinary vaccine technology transfer services, covering vaccine technologies for various target animals such as poultry, swine, ruminants, pets, and specialty farmed animals. Our service contents include but are not limited to:

    Scope of Technology Transfer

    A Provide technology transfer for various vaccines, including embryo-cultured viral vaccines, cell-cultured viral vaccines, cell suspension-cultured viral vaccines, and bacterial vaccines, covering full-process technical guidance from R&D to production.
    Possess internationally leading technology platforms, including viral reverse genetics platform, cell adaption and modification platform, cell suspension culture platform, high-efficiency protein purification technology, and large-scale viral concentration technology, enabling us to provide customers with efficient and advanced technical support.
  • Laboratory Design and Equipment Configuration

    Provide professional design consulting services for application R&D laboratories, including overall layout, functional zoning, and process flow design of the laboratory, ensuring the laboratory meets biosafety and regulatory requirements.
    Offer suggestions on selection and configuration of laboratory equipment to ensure the equipment meets high standards for vaccine R&D and testing.
    Provide recommendations on selection of consumables and reagents to guarantee the accuracy and reliability of experiments.
  • Personnel Training and Document Support

    Provide professional training for production, Quality Assurance (QA), Quality Control (QC), and Research & Development (R&D) teams, covering vaccine production operating procedures, quality control methods, R&D processes, etc.
    Supply complete relevant technical documents and operation manuals, including production process documents and quality control standards, to help customers quickly master all links of vaccine production, testing, and R&D.
  • Workshop Design and Production Process Design

    Assist customers in conducting design reviews of production workshops to ensure the workshop design meets regulatory requirements and process needs for veterinary vaccine production.
    Provide suggestions on selection of production equipment to improve production efficiency and product quality.
    Design scientific and reasonable production process flows to ensure the stability and reproducibility of production processes.
  • New Technology Development and Provision of Bacteria/Virus Strains

    Carry out R&D of new technologies for veterinary vaccines, including screening, synthesis, and optimization of vaccine bacteria strains and virus strains.
    ✔ Provide technical support during vaccine R&D to help customers solve technical problems and accelerate the vaccine R&D process.
    ✔ Supply screened and optimized vaccine bacteria strains and virus strains to ensure their stability and effectiveness.

Testing Laboratory Construction Consulting Services

Preliminary Planning and Design Consulting

Laboratory Demand Analysis and Functional Planning

 Gain an in-depth understanding of customers’ testing business needs, including testing items, testing frequency, and sample types. Combined with factors such as laboratory space conditions and budget, provide suggestions for customers to formulate scientific and reasonable laboratory functional planning schemes.

Overall Planning and Design

 Starting from the overall layout of the laboratory, comprehensively consider factors such as laboratory process flow, personnel flow, material flow, and airflow organization, and provide suggestions for layout design.

Equipment and Consumables Consulting Services

Laboratory Equipment Configuration Consulting

 According to the testing items and functional needs of the customer’s laboratory, assist customers in selecting appropriate laboratory equipment.
 Recommend cost-effective equipment based on customers’ budgets to ensure the equipment meets the laboratory’s testing needs.

Consumables Procurement and Configuration Consulting

 Provide consumables procurement suggestions for customers based on their testing items and experimental frequency, including brand selection, specifications and models, and procurement quantity of consumables.

Personnel and Technical Training Services

Laboratory Standard Operating Procedure (SOP) Training

 Formulate detailed standard operating procedures (SOPs) for various laboratory operations and provide systematic training for laboratory personnel.

Equipment Operation Skill Training

 Provide professional operation skill training for various equipment in the laboratory, enabling laboratory personnel to master equipment operation skills proficiently and improve equipment utilization efficiency.

After-sales Service

Vland Animal Health provides strong quality assurance for international customers, strictly adheres to production standards of the registration location, offers free replacement or compensation for production defects, assists in resolving non-production defects, and simultaneously supports their marketing promotion. We are equipped with a professional team to provide technical support, regularly collect opinions for continuous optimization, and help international customers develop their business.
  • Support for Promotion Activities:
    We fully support our partners’ marketing promotion activities, actively participate in or attend key promotion conferences, and help partners achieve their annual sales targets.
  •  High-Standard Production and Quality Consistency:
    We strictly follow production standards of the country/region of registration, ensuring product quality reaches an industry-leading level and remains consistent with local registration standards of the registration location. We are committed to providing international customers with high-quality and reliable veterinary vaccines and chemical pharmaceutical products.

     Guarantee for Production Defects
    We commit that there are no defects in the production process of our products. Within the warranty period, if a product has defects due to production issues, we will provide free replacement products or take other compensation measures to ensure customers’ rights and interests are not harmed.

    Assistance for Non-Production Defects
    If non-production defects are found within the warranty period, we will work closely with customers to jointly analyze the causes and provide solutions. We always put customer satisfaction first and strive to ensure worry-free product usage.
  •  Support from Professional After-Sales Team
    We have a professional after-sales service team, including veterinary experts and senior technicians, to provide customers with technical support and consulting services.

    Feedback Support and Continuous Improvement
    We regularly collect customers’ opinions and suggestions to constantly optimize our products and services. We believe that customers’ voices are the driving force for our growth, and we will continue to improve to provide you with a better experience.

Provide Third-party Services For the Industry

The National Research Center for Animal Health Care Products houses testing laboratories, veterinary biological products laboratories, and veterinary drug technology centers, capable of conducting R&D and industrialization applications of innovative drugs, improved drugs, generic drugs, as well as feed additives, veterinary vaccines, antibodies, and biological preparations.
Our center provides third-party services for the industry, including
 Commissioned development and joint application of new veterinary drugs such as chemical drugs, traditional chinese medicines, and biological products
 Technology transfer of new veterinary drugs
 Research and analysis for project initiation of new veterinary drugs and technical consulting for registration
 Generic drug development / comparison
 Process improvement and upgrading of products
 Antibiotic substitute products (feed additives)
 Testing of veterinary drug residues and mycotoxins (CMA/CNAS/CATL)
 Provision of patent transfer, patent application and maintenance
 Joint application for scientific research projects and policy guidance
   +86-15192582183
   +86-0532-68680592
   No.85 Keyun Road, Qingdao High-Tech Zone, Chengyang District, Qingdao City, Shandong Province, China

Quick Links

Products

Copyright © 2025 Vland Animal Health All Rights Reserved. Sitemap. Privacy Policy.
Contact Us